Legal Notice

Legal Notice

Seller
LUNARI

Business Manager
Ka Chou

Address
2-14-24 Takadanobaba, Shinjuku-ku, Tokyo 169-0075, Japan

Phone Number
080-9861-0716

Email Address
riridiy0825@gmail.com

Sales Price
Prices are listed on each product page.
All displayed prices include tax.

Additional Fees Other Than Product Price
Shipping fees, payment processing fees, or other charges may apply.

Orders of ¥10,000 or more, including tax, are eligible for free shipping.
For orders under ¥10,000, including tax, a shipping fee of ¥800 will be charged.

Payment Methods
We accept credit cards, Shop Pay, PayPal, and other payment methods specified by our store.

Payment Timing
Payment is completed at the time of order.

Delivery Time
After your order is confirmed, we usually ship within 5–8 business days.

Delivery may take longer depending on weather conditions, shipping status, inventory status, or order details.
Thank you for your understanding.

Returns and Exchanges
If there is a defect with your item, please contact us within 7 days of receiving your order.

After confirming the details, we will respond with a return or exchange as appropriate.

Each natural stone has its own unique color, pattern, transparency, and inclusions.

As a general rule, we do not accept returns or exchanges due to natural variations in stones, differences from the customer’s image, or other customer-related reasons.

Cancellations
As a general rule, cancellations cannot be accepted after an order has been completed.

Sales Quantity
Please check each product page for available quantities.

Application Validity Period
After your order is completed, your application will be confirmed when we send you an order confirmation email.

Defective Items
If your item is damaged, incorrectly delivered, or otherwise defective, please contact us within 7 days of receiving your order.

After confirming the details, we will respond with an exchange or refund as appropriate.